ALL ELIZABETH ALLEN ATELIER MERCHANDISE IS MADE TO ORDER AND THAT TAKES TIME!! WE REQUIRE 4-6 WEEKS TO PRODUCE AND SHIP YOUR ORDER.
-- SMOCKED ITEMS MAKE TAKE A WEEK LONGER.
-- FABRIC ORDERS SHIP WITHIN 5 DAYS.
-- WE SHIP VIA UPS FROM SAN DIEGO, BUT SMOCKED ITEMS MAY SHIP DIRECTLY FROM NEW YORK CITY AND ACCESSORIES FROM TENNESSEE WHERE THEY ARE MADE BY LOCAL CRAFTSWOMEN.
-- ORDERS UNDER $100 WILL BE CHARGED $10 FOR SHIPPING. ORDERS OVER $100 SHIP FOR FREE.
--CALIFORNIA SALES TAX WILL BE APPLIED TO ALL ITEMS SHIPPED WITHIN CALIFORNIA.
-- WE CAN SHIP INTERNATIONALLY AND SPECIAL RATES WOULD APPLY.
RUSH ORDERS
PLEASE CONTACT US WITH SPECIFICS SO THAT WE MAY DETERMINE THE FEASIBILITY AND COST OF DOING A RUSH ORDER.
ELIZABETH ALLEN ATELIER PROUDLY STANDS BEHIND ALL OF ITS PRODUCTS. EVERYTHING IS MADE TO ORDER IN THE US AND THEREFOR CANNOT BE RETURNED BUT, IF YOUR ORDER IS INCORRECT OR DEFECTIVE, PLEASE NOTIFY US WITHIN 5 BUSINESS DAYS AND WE WILL ARRANGE TO HAVE IT RETURNED.
-- WE WILL REPLACE ANY INCORRECT/DEFECTIVE MERCHANDISE WITH THE CORRECT ITEM WITHOUT AN ADDITIONAL SHIPPING CHARGE.
-- ONLY UNWASHED, UNUSED ITEMS MAY BE RETURNED.
-- THERE ARE NO RETURNS WITHOUT AUTHORIZATION. PLEASE RETURN WITH ALL ORIGINAL PACKAGING.
-- PLEASE NOTE- WE DO NOT PATTERN MATCH ALONG SEAMS SO THAT IS NOT CONSIDERED A PRODUCT DEFECT.
-- CUT YARDAGE AND SWATCHES ARE NOT RETURNABLE.
-- DAMAGES INCURRED IN SHIPPING MUST BE TAKEN UP WITH UPS.